Last Update: 22 September 2026
At PINKZERA, we aim to present our sarees accurately so you can make an informed purchase. This disclaimer explains how to interpret product photographs, descriptions and care information on pinkzera.com.
Please read it alongside the individual product description and our Terms and Conditions and return and refund policy.
1. Product photographs and colours
We aim to show product colours and details accurately. However, photography lighting, screen brightness and device settings can affect how a colour appears on your screen.
A slight difference in how a shade appears does not mean that an entirely different colour or a materially misdescribed product is acceptable. Please contact us if the saree you receive differs significantly from the product advertised.
2. Fabric and product descriptions
Please refer to the individual product listing for the saree’s fabric, design, finish, dimensions and included items. Specifications may differ between products.
Descriptions such as “handprinted”, “handcrafted”, “handloom” or references to a particular material apply only where expressly stated for that product.
If you need clarification about a fabric’s texture, weight, transparency or finish, contact our support team before ordering.
3. Prints and handcrafted variations
For products expressly described as handprinted or handcrafted, minor differences in print placement, motif alignment or finish may occur because of the production process.
Any such variation must remain consistent with the advertised product and its stated quality. This explanation does not classify stains, tears, damage, incorrect designs or manufacturing defects as acceptable handmade variations.
4. Measurements
Check the measurements provided for the saree and any included blouse piece before ordering.
Where a measurement is described as approximate, minor variation may occur. A substantial difference from the stated dimensions is not covered by this disclaimer.
Please contact us if a measurement is unclear or if the item received does not correspond to the advertised dimensions.
5. Styling and included items
Product photographs may show a saree styled with a blouse, jewellery, petticoat or other accessories.
These items are included only where the product description expressly states that they form part of the purchase. The same applies to blouse pieces, stitching, fall or pico finishing, and other additional services.
The appearance of a draped saree may vary with pleating, styling and the way it is worn. Photographs provide styling guidance; they do not replace the product’s stated specifications.
6. Care and handling
Follow the care instructions supplied with the particular saree or stated in its product description. Do not assume that every fabric, print or embellishment requires the same washing or ironing method.
If instructions are missing, unclear or inconsistent, contact us before washing, ironing or treating the product.
We recommend checking the saree before washing, cutting a blouse piece, stitching or making alterations. Damage caused by handling contrary to the supplied care instructions may affect eligibility for an ordinary return. This does not remove remedies for a defect that was already present.
7. Product information corrections
We may correct genuine errors in product descriptions, specifications or images.
If a correction affects an order already placed, we will explain the issue and arrange an appropriate resolution. Updating a listing does not retrospectively remove your rights concerning the product information provided when you purchased.
8. Problems with a product and your rights
Contact us promptly if a saree arrives damaged, defective, incorrect or materially different from its description. Include your order number and photographs or other available evidence where helpful.
An unboxing video is not the only way to establish a genuine complaint.
Ordinary returns are handled under our published return and refund terms. Nothing in this disclaimer excludes or restricts your statutory rights, including applicable remedies for faulty or misdescribed goods. Our ordinary return window does not extinguish those rights.
9. Contact us
Business: PINKZERA
Proprietor: Narayani Gadri
Email: wecare@pinkzera.com
Phone and WhatsApp: +91 9352166207
Support days: Monday to Saturday
Business address:
House No. 84, Gadri Khera, Block Mandal, District Bhilwara, Rajasthan 311403, India.
For an unresolved concern, contact Mahaveer Gadri on +91 9602913824, or email our support address and mark the message for his attention.